Customer Analytics & Marketing Intelligence

Gino Biasioli
Data Scientist focused on Customer & Marketing Analytics.

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About me

Hi!
I am an Industrial Engineer currently completing my Master’s in Data Science. Throughout this journey, I’ve discovered a genuine passion for extracting value from data, specifically where business meets technology: Machine Learning and AI to optimize customer behavior analysis, product performance, market segmentation, and e-commerce optimization.

Driven by curiosity, I’ve complemented my formal studies with self-taught projects, focusing on building practical solutions that demonstrate how data can be translated into real business impact.

How I
work

Creative Problem-Solving

I enjoy thinking "outside the box" to find non-obvious patterns. My curiosity drives me to look beyond the surface of a dataset to find the narrative hidden within.

Visual Storytelling and Precision

I believe that how insights are communicated is just as important as the analysis itself. I prioritize clarity and aesthetics to ensure data is not only accurate but also easy to act upon.

Strategic Judgment

I focus on the "human layer" of technology. I know how to ask the right questions, whether it’s framing a business problem or crafting the perfect prompt to guide an AI.

Analytical Rigor

I’m committed to the math behind the models. Whether it’s testing hypotheses or defining KPIs, I ensure every solution is backed by sound statistical principles.

Selected
projects

06 CASES
AI Systems · CRM
AI Agents OpenAI API Lifecycle Marketing Python
AI Agent for Customer Retention
& Campaign Automation

A decision-making CRM agent that starts with raw customer metrics, infers lifecycle context, selects the right marketing objective, and generates complete three-email campaign flows via LLM.

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Customer Analytics · RFM
RFM Analysis Cohort Analysis Segmentation Pareto
Customer Retention
& Value Analysis

Full analytics pipeline from raw transactions to dual-layer RFM segmentation and commercial buyer deep dives.

65%
Revenue from top 22%
4.6×
Bulk vs retail AOV
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Unsupervised Learning
K-Means Apriori Market Basket
Customer Segmentation &
Market Basket Analysis

K-Means clustering combined with association rule mining to uncover which products are bought together, and by which customer types.

12
Customer groups
550K
Records
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Predictive Analytics
Random Forest Logistic Regression Customer LTV
Predicting Repurchase
& Customer LTV

Combining retention, revenue concentration, and cohort behavior into a predictive layer that identifies customers worth retaining.

6
Models benchmarked
48%
Repurchase rate
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Experimentation
Bayesian Analysis Bootstrapping Funnel Analysis
Finding the Real Winner
in a Paid Media A/B Test

Multi-metric evaluation beyond headline KPIs — combining hypothesis testing, bootstrap intervals, and full-funnel analysis.

+101%
CTR uplift
+68%
Purchase / impression
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Exploratory Analysis · Funnel
BigQuery Google Analytics SQL Python Segmentation
E-commerce Funnel Analysis
Google Analytics BigQuery Dataset

Reconstructing the full purchase funnel from raw event logs to identify exactly where users drop off, and which devices and acquisition channels drive conversions.

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74K
Sessions analyzed
1.45%
Conversion rate
Desktop vs mobile
5.57%
Referral CVR

Technical
stack

07 TOOLS
Python (Pandas, NumPy, Scikit-learn, PyTorch) SQL Spark Kafka Flink Power BI OpenAI API